Citrix User Profile Inclusion and Exclusion

This article provides a baseline of Directories and Files to include and exclude which are contained in a roaming-user profile from being copied to a XenApp Server or XenDesktop virtual desktop. A roaming-user profile is stored on a user profile store and is loaded or streamed to the App Server or Virtual Desktop when the user logs on. This profile defines the Windows environment, and includes all user-specific settings such as application settings, email signatures, screen colors, and network and printer connections. When the user logs off the session, the profile is copied back to the profile store. - See 'Configuring Roaming Profiles in XenApp/XenDesktop 7.6 using Citrix UPM' You can use Citrix policy to prevent certain folders from being copied back to the profile store when the user logs out of their XenApp & XenDesktop session. Likewise you can use Citrix Policy to prevent files and directories from being imported to an App Server or Virtual Desktop. Keeping roaming profiles lean will speed up log in times and provide a better enduser experience.

The lists below are just baseline recommendations and should be adjusted and modified to suit your own Citrix deployment as needed.

Exclusion list - Directories

• AppData\Local

• AppData\LocalLow

• AppData\Roaming\Microsoft\App V\Client\Catalog

• AppData\Roaming\Citrix\PNAgent\AppCache

• AppData\Roaming\Citrix\PNAgent\Icon Cache

• AppData\Roaming\Citrix\PNAgent\ResourceCache

• AppData\Roaming\ICAClient\Cache

• AppData\Local\Microsoft\Windows\Burn

• AppData\Local\Microsoft\Windows\CD Burning

• AppData\Local\Microsoft\Windows Live

• AppData\Local\Microsoft\Windows Live Contacts

• AppData\Local\Microsoft\Terminal Server Client

• AppData\Local\Microsoft\Messenger

• AppData\Local\Microsoft\OneNote

• AppData\Local\Microsoft\Outlook

• AppData\Local\Microsoft\Office\15.0\Lync\Tracing

• AppData\Local\Microsoft\App V

• AppData\Local\Microsoft\Windows Live

• AppData\Local\Microsoft\Windows\INetCache

• AppData\Local\Microsoft\Windows\Application Shortcuts

• AppData\Local\Microsoft\UEV

• AppData\Local\GroupPolicy

• AppData\Local\Sun

• AppData\Local\Temp

• AppData\Local\Packages

• AppData\Local\Google\Chrome\User Data\Default\Cache

• AppData\Local\Google\Chrome\User Data\Cached Theme Images

• AppData\Roaming\Microsoft\Windows\Start Menu

• AppData\Roaming\Sun\Java\Deployment\cache

• AppData\Roaming\Sun\Java\Deployment\log

• AppData\Roaming\Sun\Java\Deployment\tmp

• AppData\Roaming\Macromedia\Flash Player\macromedia.com\support\flashplayer\sys

• AppData\Roaming\Macromedia\Flash Player\#SharedObject

• $Recycle.Bin

• !ctx_Internetcache!

• !ctx_startmenu!

• !ctx_Saved Games

Exclusion list - Files

• !ctx_localappdata!\Microsoft\Windows\UsrClass.dat* (*Windows 10)

• usrclass.dat

Exclusion list - Registry

• Software\Microsoft\AppV\Client\Integration

• Software\Microsoft\AppV\Client\Publishing

Synchronized Directories

• AppData\Roaming\Microsoft\Credentials

• AppData\Roaming\Microsoft\Crypto

• AppData\Roaming\Microsoft\Protect

• AppData\Roaming\Microsoft\SystemCertificates

• AppData\Local\Microsoft\Credential

Synchronized Files

Java

• AppData\LocalLow\Sun\Java\Deployment\security\exception.sites

• AppData\LocalLow\Sun\Java\Deployment\security\trusted.certs

• AppData\LocalLow\Sun\Java\Deployment\deployment.properties

Microsoft Outlook

• AppData\Local\Microsoft\Office\*.qat

• AppData\Local\Microsoft\Office\*.officeUI

Google Earth

• AppData\LocalLow\Google\GoogleEarth\*.kml

Mirrored Folders

• AppData\Local\Microsoft\Windows\INetCookies

• AppData\Roaming\Microsoft\Windows\Cookies

• AppData\Local\Microsoft\Windows\WebCache

• AppData\Local\Microsoft\Vault

*If [SyncExclusionListFiles] is not configured for Microsoft Windows 10, when the user logs on at different user devices, the Start menu and the search bar close unexpectedly and the icon on the taskbar is missing. This issue can be resolved by performing either of the following operations:

• Log on as administrator to the user device and add the file, '!ctx_localappdata\Microsoft\widows\UsrClass.dat*' under [SyncExclusionListFiles] in UPMPolicyDefaults_all.ini, the configuration file located in Profile management installation path. Restart the Citrix User Profile Manager service or restart the user device.

• Create a Group Policy Object (GPO) and apply it to the Microsoft Windows 10 user device, and add the file '!ctx_localappdata!\Microsoft\Windows\UsrClass.dat*' to the policy Exclusion list -Files. Run gpupdate /force on the user device.

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